THE REDDITCH DIRECTORY
Redditch has a range of services available to meet residents' needs. If you have explored them below but feel you need additional support with a problem, please get in touch:
Police
Call 999 in an emergency. For non-emergency situations call 101. You can also use West Mercia Police's online chat 24/7: https://www.westmercia.police.uk/contact/af/contact-us-beta/contact-us/
Third party reporting
Allow someone to report a crime to police on your behalf.
Crimestoppers: crimestoppers-uk.org
Tell MAMA (for Islamophobia or anti-Muslim attacks): tellmamauk.org
True Vision: report-it.org.uk/your_police_force
West Mercia Women's Aid
Free advice and support with domestic abuse, stalking and child sexual exploitation.
Visit: westmerciawomensaid.org
Call: 0800 980 3331
Redditch Borough Council
All local services and issues
Visit: redditchbc.gov.uk
Your local councillor
Elected by the community to represent you.
Visit: redditchbc.gov.uk/council/councillors-and-committees/your-councillors
'Report It'
For all council related reporting, including dog fouling and fly tipping:
Visit: www.redditchbc.gov.uk/report-it/
Road Traffic Incidents
Report speeding concerns.
Environmental Services
For bin collections:
Benefits check
See which financial support you may be able to receive in this eligibility survey
Visit: gov.uk/check-benefits-financial-support
Universal Credit (UC)
A monthly payment to help with living costs.
Visit: gov.uk/universal-credit/how-to-claim
Personal Independence Payment (PIP)
Help with living costs if you have a disability or long-term physical or mental health condition.
Visit: gov.uk/pip/how-to-claim
Carer's allowance
Support if you care for someone at least 35 hours a week and they get certain benefits.
Visit: gov.uk/carers-allowance
Pension Credit
Help with your living costs if you are over state-pension age and low-income.
Visit: gov.uk/pension-credit
Redditch Borough Council Essential Living Fund
Short-term emergency assistance
Redditch Citizens Advice Bureau
Free, confidential advice on a wide range of issues including benefits, debt, housing, and employment.
Visit: https://www.cabr.org.uk
Call: 0808 278 7890
Warm Home Discount
A one-time rebate on the cost of your electricity bill for those on benefits
Visit: uswitch.com/gas-electricity/guides/warm-home-discount
Social and council housing
Apply in Redditch.
Visit: www.redditchbc.gov.uk/residents/my-home/find-me-a-home/redditch-homes/
Homelessness
Contact Redditch Borough Council's Housing Options team for urgent support.
Call: 01527 534069
Email: housingsolutionsenquiries@bromsgroveandredditch.gov.uk
Shelter
For advice on homelessness, tenancy deposits, council housing, private renting: eviction, or mortgage repossession.
Visit: england.shelter.org.uk/housing_advice
Call: 0808 800 4444
Redditch Nightstop and Mediation
Support for young people at risk of homelessness
Visit: redditchnightstop.co.uk
Call: 01527 66036
NewStarts Redditch
Community support and furniture recycling
Visit: newstarts.org.uk
Call: 01527 882410
Redditch Borough Council Support scheme
Financial assistance to reduce your bill.
Redditch Foodbank
Number 24, Church Green East, Redditch, B98 8DE
Contact: 07847 618539
Email: info@redditch.foodbank.org.uk
The Salvation Army
Ipsley Street, Redditch, B98 7AR
Contact: 01527 67498
Free School Meals
Check your child's eligibility:
www.worcestershire.gov.uk/council-services/schools-education-and-learning/free-school-meals
In a mental health crisis
Call 111 and select the mental health option, request an emergency appointment with your GP, or attend the Alexandra Hospital, Woodrow Drive, Redditch, B98 7UB.
Worcestershire Healthy Minds
Free NHS service for people aged 16 and over experiencing common mental health problems.
Visit: hacw.nhs.uk/our-services/healthy-minds
Call: 0300 302 1313
Your nearest GP surgery
Visit: nhs.uk/service-search/find-a-gp
Your nearest pharmacy
Visit: nhs.uk/service-search/pharmacy/find-a-pharmacy
Emergency Department (A&E)
Alexandra Hospital, Woodrow Drive, Redditch, B98 7UB
Call: 01527 503030
Cranstoun
Drug and alcohol services.
Visit: cranstoun.org/help-and-advice/alcohol-other-drugs/worcestershire/
Call: 0300 303 8200
Adult Social Services
Call: 01905 768053
Children's Social Care
Worcestershire Children First
Call: 01905 822666 (for concerns about a child's welfare)
Visit: https://www.worcestershire.gov.uk/council-services/childrens-social-care
